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Thursday, June 5, 2014

WARNING: scopeux is not active (MWA data collector) + hpux

MWA: Some Measureware processes are not running.

1. Logon to the system that reported the error message and check the log file for any errors reported, as stated in the request description

# more /var/opt/OV/log/OpC/AO_MWA_status.log

Check the measureware agent status:
 # /opt/perf/bin/mwa status
MeasureWare scope status:
WARNING: scopeux    is not active (MWA data collector)

MeasureWare background daemon status:
(Should always be running when the system is up)
    Running ttd                   (Transaction Tracker daemon) pid 28872

MeasureWare server status:
    Running alarmgen              (alarm generator) pid 1866
    Running agdbserver            (alarm database server) pid 1865
    Running perflbd               (location broker) pid 314

    The following data sources have running repository servers:
                            PID  DATA SOURCE
    Running rep_server     1863  SCOPE

2. If it is found that any of the mwa daemon is not running, do a stop and start of mwa.

# /opt/perf/bin/mwa stop

# /opt/perf/bin/mwa start

3. Confirm the MWA agent daemons are running with the mwa status command.

4. If a normal restart of MWA fails, do the following:

Stop MWA and OPC

# mwa stop all 

Shutting down OVPA collection software
         Shutting down scopeux, pid(s) 2493
         Waiting on 2493  (10 more tries)
         The OVPA collector, scopeux has been shut down successfully.
NOTE:   The ARM registration daemon ttd will be left running.

OVOA is running. Not shutting down coda

Shutting down the OVPA server daemons

         Shutting down the perflbd process

         perflbd process terminated

         The agdbserver process terminated

         Shutting down the rep_server processes
kill: 5133: The specified process does not exist.

         The rep_server processes have terminated

         The OVPA Server has been shut down successfully


# opcagt -kill

Check for still running opc processes:

# ps -ef |grep opc
If so, kill them (except on nlxsl088!!! This is the OPC Server!)

# kill

Start MWA and OPC again and check if it is running...

# opcagt -cleanstart

# opcagt -status

# mwa start all


6. # mwa status


Note : MWA rep_server takes a long time to start, so be patient :-)


Thanks...
Kalyanjit

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